• Cancellations made more than 90 days prior to the conference will subject to a 10% service fee. (7/1/2021 - 8/2/2021)

  • Cancellations made between 89 and 60 days prior to the conference are subject to a cancellation fee of 25% of registration costs. (8/3/2021 - 9/1/2021)

  • Cancellations made between 59 and 30 days prior to the conference are subject to a cancellation fee of 50% of registration costs. (9/2/2021 - 10/1/2021)

  • No refunds will be given for cancellations made within 30 days of the conference or for no-shows. (10/2/2021 - 11/1/2021)

  • Cancellation of paid training slots without cancelling conference registration will be subject to a full refund minus a $20 service fee.

  • On a case by case basis, we may allow a conference fee to roll forward to the following year instead of a refund.